SHIPPING & RETURNS
How fast it ships, how it arrives, and what happens if something is wrong.
Minimum order
There is a $100 minimum on all web orders. The cart tells you how much more you need before checkout will open.
Dispatch
Orders confirmed and paid before 3pm PT on a working day are dispatched the same day. Anything after that goes out the next working day. We do not dispatch on Sundays or public holidays.
An order is only in the dispatch queue once payment is confirmed — with crypto that is usually a few minutes after you send the transaction hash.
Delivery times and cost
| Method | Time | Cost |
|---|---|---|
| Standard | 3 days | $10.00 |
| Express | 1 day | $35.00 |
Tracking is sent as soon as the label is printed. Delivery estimates are the courier's, not a guarantee.
Packaging
Everything ships in a plain outer box. No branding, no product names on the label, and a generic business name as the return address. Nothing on the outside indicates what is inside.
Where we ship
We ship to most of the United States. State rules change often and some states are excluded. If you are unsure whether we can reach you, message support@calicleardisposablesusa.com with your state before ordering. You are responsible for knowing whether these products are legal to receive at your address.
Signature on delivery
An adult 21+ must sign. If nobody is home the courier will attempt redelivery or hold the parcel at a local depot. Parcels returned to us after failed delivery are refunded minus the original shipping cost.
Returns
- Unopened, unused items can be returned within 30 days of delivery for a refund. You cover return shipping.
- Opened consumables cannot be returned for health and safety reasons. This is standard across the category and is not something we can waive.
- Faulty devices are replaced free. Send a photo or short video within 48 hours of delivery and we will ship a replacement — no return needed in most cases.
Wrong or missing items
Tell us within 48 hours of delivery with a photo of what arrived and we will correct it at our cost.
Lost parcels
If tracking has not moved for 7 business days, message us and we will open a claim with the courier. Once the claim is resolved we either resend or refund.
Starting a return
Email support@calicleardisposablesusa.com with your order
reference (it starts CC-). Do not send anything back before we confirm an
address — unannounced returns cannot be tracked to your order.